Your face will be the key to validating your identity and account ownership through our facial recognition security feature. For this very reason, pretty please ensure the following:
Find a well-lit place with a plain background, so that your mobile phone’s camera can accurately scan your face.
Remove anything that may prevent the app from scanning your full face (e.g. mask, hat, or any eyewear)
Directly face the camera and position your head within the purple frame you will see on the screen. You're awesome!