I entered my 3D Secure one time PIN (OTP) correctly, but the website says the payment failed. What happened?

Please confirm that your Tonik account has enough money to pay for the transaction.

Only the available balance that you see in your Tonik Account can be used for card payments. Your Stash and Time Deposit balances cannot be used for card payments.

You may transfer money from your stash to your Tonik Account to use it for card payments.