Payments Partner

Does Tonik have payment partners?

What cash in and cash out channels are coursed through Paynamics?

Why am I receiving SMS confirmations from Security Bank or Sterling Bank when I make a successful cash out?

Transaction Pending Status

What should I do if my TSA was already debited but the intended cash out via Instapay has not been credited to my chosen beneficiary yet?

Non-crediting of Top Up - Online Channels

What should I do if my BPI Online or UBP Online top up is not reflected in my TSA yet?

What documentary proof can I submit to help Tonik resolve my concern?

If the top up was confirmed as unsuccessful and my BPI or UBP account was already debited, when shall I expect a refund to my source or sending bank account?

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