Tonik Friends with Benefits Program Terms & Conditions

Tonik Friends with Benefits Program

“Friends with Benefits” Program Terms & Conditions

  1. Program period: December 8, 2021 – April 30, 2022.
  2. Tonik customers may earn Tonik Friends with Benefits (“benefit”) either as a Referrer or a Referee. The benefit of P60 as a “Referrer” (“referrer benefit”) may be earned by a Tonik customer by referring an individual who successfully completes all the missions for a Referee. There is no limit on the amount of benefit that a Tonik customer may earn as a Referrer or on the number of individuals that may be referred by the Referrer.
  3. To participate as a Referrer, the Tonik Customer must have successfully uploaded an accepted valid-government ID in order to be able to generate the unique referral code in the “Friends with Benefit” menu in the User Profile of the Tonik mobile application (“Referral Code”) and must not be an employee of Tonik.
  4. New Tonik customers may earn a one-time benefit of P60 as a “Referee” (“referee benefit”) after completing all the following missions during the Program Period.
    1. Successfully upload a valid government ID, either during or after the onboarding process. Please keep in mind that verification process of an ID can take up to 24 hours or up to 3 business days in case there is a need for manual verification such as when there is a mismatch between your ID and the information you provided during onboarding.
    2. Use the unique Referral Code of their Referrer within 3 days of successful upload of ID. The day that the ID is uploaded successfully shall be counted as Day 1. Once the 3 days deadline has passed, the individual will no longer be able to enter a Referral Code.
    3. Top-up any amount to the Referee’s Tonik Account. Top-up of Tonik Account may be done through PESONet transfers from other banks, or though other channels available in the top-up menu in the Tonik application such as via other banks’ debit card, over-the-counter partners, online top-ups (Gcash, BDO Direct, BPI, Unionbank). Any method which is not specified in these Terms and Conditions shall not be accepted as a completion of this mission. The fund must be successfully credited to Tonik Account before the end of the Program Period. Please keep in mind the various channels’ processing time for top-up.
  5. To participate as a Referee, an individual must have never had a bank account with Tonik before the start of the Program Period and must not be an employee of Tonik. A Tonik Customer who has previously closed and reopened their Tonik Account is not eligible to participate in the program as a Referee.
  6. After successfully completing the missions for a Referee, an individual may further participate in this Program as a Referrer.
  7. Entering a Referral Code is a one-time opportunity. Once a Referral Code is entered and submitted, it cannot be revised or changed. If the Referee skips the Referral Code step in the sign-up process, then there will no longer be another opportunity to enter the Referral Coode again. Tonik will not be responsible for any failure, error, or omission in inputting the Referral Code.
  8. A Referee is not allowed to use his/her own Referral Code. The Referral Code must belong to a different Tonik customer.
  9. The benefits will be credited to the Tonik bank accounts of the Referrer and the Referee on the first week following the month when the completion of the missions of Referee occurred. If the Referee completes the missions anytime between October 31, 2021 to November 30, 2021, then the Referrer and the Referee will receive the benefits via credit to their respective Tonik Accounts on the first week of December 2021. If the Referee completes the missions anytime between December 1 to December 31, 2021, then the Referrer and the Referee will receive the benefits via credit to their respective Tonik Accounts in the first week of January 2022. If the Referee completes the missions anytime between January 1 to January 31, 2022, then the Referrer and the Referee will receive the benefits via credit to their respective Tonik Accounts in the first week of February 2022. If the Referee completes the missions anytime between February 1 to February 28, 2022, then the Referrer and the Referee will receive the benefits via credit to their respective Tonik Accounts in the first week of March 2022. If the Referee completes the missions anytime between March 1 to March 31, 2022, then the Referrer and the Referee will receive the benefits via credit to their respective Tonik Accounts in the first week of April 2022. If the Referee completes the missions anytime between April 1 to April 30, 2022, then the Referrer and the Referee will receive the benefits via credit to their respective Tonik Accounts in the first week of May 2022.
  10. Any taxes on the benefits shall be for the account of the Referrer and the Referee, as may be applicable.
  11. If the Referee completes the missions after the end of the Program Period, then the Referrer and the Referee are not eligible to earn the benefits.
  12. Should any Tonik account of either the Referrer or the Referee be suspended or closed on the date of crediting the benefit, the benefits due to both the Referrer and the Referee for the applicable referral shall be deemed forfeited, and the unique referral code of the Referrer shall become invalid, for the duration of the Program Period.
  13. Referees cannot refer themselves. Referrers or Referees are not allowed to create multiple or fake accounts in order to participate in the program, such act will void any benefits earned.
  14. Tonik reserves the right to cancel the participation of any individual, if any abuse, fraud, or suspicious activities are found, or if Tonik finds that such individual has violated the Terms & Conditions of this program, the Tonik General Terms & Conditions, or any rules or regulations of the Bangko Sentral ng Pilipinas.
  15. By participating in this program, the Referrers or Referees signify that they have read, understood, and agreed to all applicable terms and conditions.
  16. For more information, the Referrers or Referees can reach out to Tonik Customer Care through the chat feature in the Tonik application.

Frequently Asked Questions.

  1. How do I know that I’ve successfully uploaded an ID?
    If you've just uploaded an ID, click the person icon on the main dashboard of the Tonik app to access your User Profile. If you no longer see an account limit notification, then your ID upload is successful and your Tonik Account is verified. Moreover, once your ID upload is successful, you can access the “Friend with Benefit” menu under the User Profile.
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  3. I have uploaded my ID when I registered for my Tonik Account. Do I need to upload an ID again?
    If you have scanned your ID during your registration process, you do not need to reupload your ID or upload any other ID. Just to be safe, click the person icon on the main dashboard. If you no longer see an account limit notification, then your ID upload is successful and your Tonik Account is verified.
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  5. I have uploaded my ID before the start of the Program Period. Does this count?
    As a Referrer, yes, you have to successfully upload an ID before your Referral Code is made available to you for sharing with your friends.
    As a Referee, no, you must onboard as a user and upload your ID during the Program Period (whether during the onboarding process for a Tonik bank account or after the onboarding process).
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  7. I’ve already uploaded my ID during the registration/onboarding process, am I now entitled to receive the benefit?
    As a Referrer, no, you need to wait for your friends to complete the missions for Referees to be entitled to receive a referrer benefit.
    As a Referee, no, you need to complete all your missions for Referees to be entitled to receive a referee benefit.
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  9. Do I need to sign-up for the program in order to participate?
    No, there is no sign-up requirement.
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  11. I onboarded before the start of the program, can I still enter a Referral Code?
    No, only individuals who onboarded during the Program Period can participate as a Referee. You can still join the program as a Referrer.
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  13. I have closed my Tonik Account before the start of the program, can I participate in this program if I reopen my Tonik Account?
    No, customers who have closed and reopened their Tonik Account are not eligible to participate in this program as a Referee. You can still join the program as a Referrer.
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  15. Can I fulfill the top-up mission by asking someone to transfer fund to my Tonik Account from his/her Tonik Account?
    No, top-ups are only from sources outside of Tonik. You can top-up through PESONet transfers from other banks, or though other channels available in the top-up menu in the Tonik application: such as via other banks’ debit card, over-the-counter partners, online top-ups (Gcash, BDO Direct, BPI, Unionbank).
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  17. Can I fulfill the top-up mission by asking someone to contribute to my Group Stash?
    No, top-ups are only from sources outside of Tonik. You can top-up through PESONet transfers from other banks, or though other channels available in the top-up menu on the Tonik application: such as via other banks’ debit card, over-the-counter partners, online top-ups (Gcash, BDO Direct, BPI, Unionbank).
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  19. I accepted a loan during the program period. Does this count in fulfilling the top-up mission?
    No, top-ups are only from sources outside of Tonik. You can top-up through PESONet transfers from other banks, or though other channels available in the top-up menu in the Tonik application: such as via other banks’ debit-card, over-the-counter partners, online top-ups (Gcash, BDO Direct, BPI, Unionbank).
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  21. I received a cash reward from Tonik during the program period. Does this count in fulfilling the top-up mission?
    No, top-ups are only from sources outside of Tonik. You can top-up through PESONet transfers from other banks, or though other channels available in the top-up menu in the Tonik application: such as via other banks’ debit-card, over-the-counter partners, online top-ups (Gcash, BDO Direct, BPI, Unionbank).
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  23. I performed a PESONet transfer from another bank on April 30, 2022 after the cut-off time and the money will only be received by Tonik after April 30, 2022 according to my other bank. Does this count in fulfilling the top-up mission?
    No, to complete the top-up mission, you must ensure that the funds arrive in your Tonik Account on or before the end of the Program Period on April 30, 2022.
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  25. I uploaded my ID on April 30, 2022. Is it too late to complete the mission?
    As long as you complete all the missions either as a Referrer or a Referee on April 30, 2022, then it’s not too late.

     

    Please don’t wait until the last day to upload your ID, luv. We advise you to upload your ID earlier since the ID verification process may take up to 3 business days in case there is a need for manual verification.
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  27. I uploaded my ID on April 30, 2022. On May 1, 2022 I can still see information that my ID verification is still ongoing. What should I do?
    It is likely that we had to manually verify your ID due to possible concerns such as a mismatch between your ID and the information you provided during onboarding. Unfortunately, since your ID verification is still ongoing, you are deemed to have not successfully upload an ID and therefore you will not be eligible for the benefit.

     

    Please don’t wait until the last day to upload your ID, luv. We advise you to upload your ID earlier since the ID verification process may take up to 3 business days in case there is a need for manual verification.
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  29. I entered a wrong code. Can Tonik help me revise the code I entered?
    No, once you enter a Referral Code, it is final and cannot be revised. Please make sure that you input the correct Referral Code.
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