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  1. FAQs
  2. QRPh

QRPh

What is QRPh?

Hi there, luv! QRPh is the Philippines' standardized QR payment system that allows users to transfer funds via InstaPay to other people, businesses, and other banks without any transfer fees on Tonik.

With QRPh, you can easily scan and pay to anyone or any store with a QRPh code via your Tonik Account! Easy right? XOXO

To whom can I transfer funds to with QRPh?

By using QRPh on Tonik, you can transfer funds to other banks and any biller that has a QRPh code and accepts the payment method!

You can also receive funds via QRPh from users of other banks, just make sure to share them your QRPh code to scan.

How do I generate a QRPh code?

Easy-peasy lemon squeezy, luv! On your Tonik App Dashboard:

1. Option 1: Tap the Account Information Icon to get to the Profile page.
2. On the Profile page, tap "My QR."
3. Option 2: Tap the Top-Up button on the dashboard.
4. On the Top up options, tap "Generate QRPH"
5. Your QRPh should appear! You can have this scanned, or save, or share this to others.

Hope that helps! XOXO

How can I pay with QRPh?

Just follow these steps, luv! On the Tonik App Dashboard:

1. Tap the "QR" Icon.
2. Scan a QRPh code or upload one from your phone gallery.
3. If the amount to be paid is included, just indicate the purpose of the transfer. Otherwise, input how much you want to pay.
4. Once ready, click "Next," verify the information on the page, then click "Confirm."
5. An OTP will be sent. Just input the code and that's it!

Quick and easy, right? XOXO

Can I pay for my loan with QRPh?

Yes, you sure can, luv! From the Loan payment page, under payment options, select "QRPh." A QR code will be generated.

Scan this with your other bank app to pay for your loan. That's it! XOXO

Why am I getting an error when I scan a Tonik QRPh code?

That's because there's a better way to transfer to another Tonik Account! Just tap "Send" and select "To another Tonik customer." XOXO

Why can't I pay my biller?

Currently, Bancnet only supports 11 bank billers for QRPH P2B payments
a.  AllBank
b. BPI
c.  BDO
d. CIS Bayad Center
e. Sterlink Bank of Asia
f.  TayoCash
g. USSC Money Services Inc
h. PNB
i.  RCBC
j.  Unionbank
k. Wealth Development Bank Corporation

Billers need to be connected to these banks in order to get payments. Be sure to check with your biller if they're QRPH participating or check that their QR has a QRPH logo in the middle!

Why can't I receive funds on my Tonik account using my Tonik QR?

Other banks have to enable Tonik on their list of QR-supported banks for this to work! Some banks already added us and you can now send to your Tonik account by scanning your QR. Meantime, Bancnet and the other banks are currently working on supporting Tonik as a receiving bank for their QRs. We'll keep you posted, luv!

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Contact Us customercare@tonikbank.com +63 2 5322 2645

Please note that our customer service team is available from 6:00 AM to 9:00 PM.

For fraud related concern, our hotline is available 24/7

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Unit 605B, 6/F West Wing, The Offices at Estancia, 1605 Meralco Ave, Pasig City

Singapore

175A Bencoolen Street, Burlington Square #05-01, Singapore 189650

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DLF IT Park, 1/124 Block 10, 6th Floor, DLF IT SEZ, Mount Poonamalee Road, Nandambakkam Post, Manapakkam, Chennai 600 089, India

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