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Withdrawal
How can I withdraw money from my Tonik Account?
Can I withdraw directly from my Stash?
Cash-out Channels
My cash-out to my GCash account is getting rejected, what could be the reason behind it?
Tonik to Tonik transfer
How do I transfer funds to another Tonik Account?
What is the limit for Tonik-Tonik transfer?
How much is the charge for Tonik to Tonik transfer
Transfer to other banks
How do I transfer funds overseas?
Transactions
My cash-out/withdrawal transactions are not reflected in the transaction history or in my Statement of Account. What should I do?
My transaction fails but my balance has been debited. What should I do?
Fees & Limits
What are the fees for cashing out and withdrawals?
How much can I withdraw/cash-out?
Which transfers will have fees?
What are the transactions that remain free?
When will the fees be implemented?
Why are you charging fees?
Will I pay if I send money to my Tonik account?
How is the fee charged? Is it debited from the transaction amount or on top of?
How can I review my transactions and transfer fees?
I paid for my coffee but was charged a fee, I thought payment to merchants are free?
Would you have transfer fee promos?
For service interruptions, will the transaction fee be reversed to my account?
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