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Savings & Cards
How can we help you?
How can I deposit to my Tonik Account?
How can I deposit to my Stash?
My cash-in/deposit transactions are not reflected in the transaction history or in my Statement of Account. What should I do?
I did cash-in in Tonik App and under the billing details and my name, there is an address I do not recognize. Whose address is it?
How can I deposit using local bank’s debit card?
How can I deposit through GCash?
How can I deposit through Cliqq?
How can I deposit through 7-Connect?
How can I deposit through Cebuana?
How can I deposit through MLhuillier?
How can I deposit through SM Payment?
I did a cash deposit but my Tonik Account balance has not increased. What should I do?
How many cash-in codes can I have at the same time?
Is there a way to cancel a cash-in code?
Can I do fund transfer abroad?
Can I receive a fund transfer from abroad?
How can I deposit through BPI Online?
How can I deposit through UnionBank Online?
How can I deposit through PESONet?
How can I deposit through BDO Direct?
How do I generate my BDO Direct OTP via OTP Generator?
What is Brankas?
What does "Your bank cannot be reached this time. Please try again later." mean?
Why am I not getting an SMS OTP for my top up transactions?
Debit Card Limits
How much can I deposit to my account?
I don't know what my bank's limits are, but I want top up using my debit card. Would you know what they are?
I tried to top up an amount within my bank's published limit, but my attempt is still unsuccessful. What else can I do?
Fees & Other Channel Limits
What are the fees to cash-in?
How much can I top up?
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