Hi there, luv! To process fund transfers, source banks would require your Tonik Account details.
You may find these in the Account Information section of your Tonik App. To reduce encoding errors, just click on the copy icon beside your account details (yes, it is the two overlapping squares on the right!) and paste it directly to your (ex)bank’s mobile or web app.
Make sure it’s your 14-digit account number you’re copying and not your Tonik virtual or physical card number. Consistent with our 6% interest p.a. offering, Tonik account numbers also start with a 6! XOXO