What if I entered an incorrect but valid Tonik account when I cashed in?

Hi there, luv! All InstaPay transactions are considered final and can no longer be cancelled if a valid Tonik account number other than the recipient’s was provided.

If it happens to you, immediately report this to any of our Customer Care channels below.

There is no guarantee of recovering the funds, but we will exert utmost diligence and effort to recoup the transfer amount. Thank you for your patience. XOXO