Will my account be blocked if I enter an incorrect OTP?
Don't worry, luv! Your account will not be blocked if you incorrectly enter the OTP. Do note that you can request up to five SMS OTPs in a day and you are also given five attempts to enter the correct OTP.
If you have already maxed out the OTP request count or have incorrectly entered your OTP five times, please reach out to our Customer Care Team at +63 2 5322 2645 or customercare@tonikbank.com to continue with your mobile number change request. XOXO