You can transfer it out to your desired recipient in Tonik, or to other banks.

No, you have to move your funds from Stash to your Tonik Account first.

GCash has varying transaction limits based on a user's verification level. Check your verification level and its corresponding limits to see if you have already exceeded them.

It’s simple. Go to your Home Screen, select Send -> Other Tonik customer.
You can input the recipient’s account number or mobile phone number.
Remember, the phone number must be your recipient’s registered number in Tonik.

You can see the latest transaction limits here: https://tonikbank.com/fees-and-charges/

It’s 100% free! Spread the good news so you have more friends on Tonik.

Sorry, we do not support this feature at the moment. You can transfer to another local bank in the Philippines and route your international fund transfer from there in the meantime.

We have temporarily disabled the GCash linking feature on our app indefinitely. Thank you for your patience!

If you have enough funds in your GCash account, then yes, luv! Funds will be automatically deducted from your GCash account on your loan payment date. This way, it'll be easier for you to pay your loan on time! XOXO

Don't worry, luv!

If you linked your GCash to pay for your loan and you had a payment due, your account might have been deducted to cover it on time. Check your Loan Payment History to confirm!

Every day your loan is unpaid, your GCash account will be debited at 3pm until the payment is made.

If it's not a loan payment and you don’t recognize the transaction, reach out to our Customer Care Team at +63 2 5322 2645. XOXO

Hey, luv! If your loan payment wasn't automatically processed, it might be because your GCash account isn't linked for automatic loan deductions yet. Linking your GCash account as a top-up method doesn't automatically enable direct debit for loan payments.

Don't worry, luv! You can still pay your loan on time. Simply choose one of our payment options or link your GCash account via the Pay Now button to enable direct debit. Make sure you have enough funds in your GCash before linking your account to pay for your loans to take advantage of auto-debiting!

Hey, luv! You might need to relink your GCash account when repaying your loan!

First thing's first: Make sure that your GCash has enough balance to cover your monthly loan payment. Once that's good, follow the steps below.

Delink your GCash Account from your Tonik Savings Account:
1. Tap the Top-up Icon.
2. Select the GCash payment Top-up option.
3. Tap the 3 dots of the linked GCash account.
4. Select "Delete Gcash" and confirm the delinking.

Relink it to pay for loans: 
1. On the Loan Dashboard, tap "Pay now".
2. Under the other payment options, select "GCash".
3. Select "Link GCash Account" and enter your top-up amount.
4. Tap "Link my GCash Account," then review and agree to the Terms & Conditions.
5. Perform the required authorizations to link your GCash account to your Tonik Account.
6. After processing, you will receive your Direct Debit Form in your email.

Remember, if you link your GCash account to your Tonik account, but your GCash does not have enough funds to cover your loan repayment, the auto-debit feature will not work! XOXO'

Yes, your GCash account can still be linked, but you will not have the auto-debiting feature for your future loan payments. If you want to avail of GCash auto-debiting on your loan due date, make sure to link your GCash account to your Tonik account when your GCash has sufficient funds to cover the initial loan payment.

Hi there, luv! You can change your mobile number through a new or different device as long as you can still log in to your Tonik App using your registered number. If you do not have access to your registered mobile number anymore, you can direct your mobile number change request to our Customer Care Team at +63 2 5322 2645 or customercare@tonikbank.com. XOXO