What happens to my data after my account is closed?
Hey, luv! We will retain your Data for the following periods in accordance and consistent with the BSP Regulations:
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Retention period for transaction records shall be five (5) years from the date of transaction except where specific laws and/or regulations require a different retention period, in which case, the longer retention period is observed.
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For financial data and documents which indicate taxable transactions, data shall be preserved for ten (10) years per BIR Regulation.
After the expiration of the imposed retention period as abovementioned, we will either:
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securely and permanently delete or destroy the relevant personal data; or
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anonymize or de-identify them.
We ensure that the use of personal information is in compliance with the Data Privacy Act of the Philippines. You may learn more by reading through our Data Privacy Policy Statement.
