Not yet, luv! You still need to top-up within 30 days after you scan your lovely face (re-KYC verification) to fully reactivate your account. ​

​Don't wait till the last minute! Top-up ASAP or you'll have to re-verify your account again.​

Got email and SMS notifications that your account is dormant? Just log in the app and reactivate your account in a few easy steps:​

1. Click the banner "Dormant tonik account. Tap to reactivate."​
2. Scan your lovely face for verification.​
3. Top up at least PHP 1.00 to fully reactivate.​

Welcome back, luv!​

Hey luv, we're sorry to hear you're getting an error. No worries, that means you already have an existing account with us. Just click "Login my account" to continue.​

​No Tonik account yet? Click "Call Tonik Customer Care" instead so we can help you out! XOXO​

A Time Deposit Rollover Certificate will be generated and sent to your registered email.

We hope you can apply for one of the government IDs that are accepted. If you don't, by regulation, we will ask you to empty your balance and close your account.

Your Tonik Account will be unable to receive money from any source (other banks, Tonik customers, and your Stashes when you unstash them) until you have uploaded an accepted government-issued ID. If you do not wish to upgrade your account or plan to have any of the accepted IDs so that the limit is removed, you may opt to close your Tonik Account.

Because you have reached the total aggregate limit of your Tonik account, you'll be unable to top-up or receive money from other Tonik users and banks, and unstash (withdraw) your stash. To lift these conditions, you must upload any of the government-issued IDs that Tonik accepts. Once the upgrade is successful, you will no longer have any balance or total aggregate credit limit. Even better, your account will also no longer have any validity period and you can open Time Deposits and more Stashes!

The "Total Aggregate Credit" of an account refers to the total fund crediting (such as cash-in/deposit or fund transfer/movement) to an account. An account that has not fulfilled the documentary requirement, by regulation, is subject to a total aggregate credit limit of P100,000 annually. When you hit the total aggregate credit limit of your Tonik Account, you will be unable to top-up or receive money from other people and banks, and unstash (withdraw) your Stash.

You can click on the 'copy' icon beside your account number in the Account Information section of your Tonik App. 

Take the same steps to copy the bank name and account holder information.