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  • Friends with Benefits

How many friends can I refer?

Go wild, luv — you can refer up to ten friends!

Any new-to-Tonik friend who gets a Credit Builder Loan = another bonus on your scoreboard.

My friend has successfully registered in Tonik and has provided my referral code. When do we get our bonus?

Patience, luv!

You'll both get your bonuses once your friend applies for a Credit Builder Loan, gets approved, and the loan is disbursed. That’s when the magic happens.

Can we get the bonus if my Friend just completed the Tonik registration?

Not yet hun — registration alone isn’t enough. Your friend needs to grab a Credit Builder Loan first to unlock the bonuses.

Where can I see the bonuses I earned?

Head over to Profile → Friends with Benefits.

You’ll see:

  1. All the bonuses you’ve earned
  2. What’s ready to claim

Check this page to track your FwB “career,” luv!

How do I claim my FwB bonus?

Easy — tap “Claim Now” inside your FwB page and your entire available bonus will fly straight into your Tonik Savings Account, real‑time.

My “Claim Now” button is disabled—why?

This usually happens if your loan is past due or if your Tonik account is suspended.

But don’t worry hun, we can still fix this by making sure your past due loan is settle. And your Claim button will pop right back to life.

What if someone tries to use my code while my loan is past due?

Your code takes a timeout when you’re past due, luv. That means your friend will see an error message, but they can continue signing up without a code.

Once your payments are back on track (but not exceeding 30 days past due), your code jumps back into action and you can refer again other friends.

Can my Friend still earn a bonus if my code was rejected?

Sadly, no.

If the code doesn’t work, the referral doesn’t count.

So luv, stay on top of your payments so you and your friends can enjoy that bonus.

I entered a code and got an error. What shoud I do?

Here’s the breakdown, luv:

Incorrect code? Double-check the spelling and try again.

Invalid code? That means the code isn’t eligible anymore. Just skip the field and continue sign-up like the smooth friend you are.

Will I be able to see who among the friends I referred actually used the code?

Nope — we keep everyone’s privacy on lock.

But don’t worry hun, your rewards will still show whenever a referral is successful. That’s a promise.

I changed phones or uninstalled the app. Will I lose my referrals?

No. Your referral status is tied to your Tonik account, not your device.

Can I claim my referral bonus once I have settled my past due?

If you settle it before 30 days past due, then yes! Your eligibility will return, and your Claim Now button will reactivate.

But if you go beyond that, then you’re permanently out of the program and any unclaimed rewards will be forfeited. We need some boundaries, luv.

Why is my unclaimed referral bonus forfeited?

This happens if your loan got 30 days past due. At that point, your eligibility to the program ends for good, and any rewards you have not claimed are forfeited automatically.

Why wasn’t I informed that my referral bonus would be forfeited?

You actually receive several reminders, including:

  • Notifications as soon as you go past due
  • Alerts when your code becomes temporarily disabled
  • And a final message if you're past due for 30 days already, explaining permanent ineligibility

We make sure you’re kept in the loop, hun!

Why will you forfeit my unclaimed referral bonus if I have past due?

FwB rewards are tied to good repayment habits.

If your past due reaches 30 days, the rules require forfeiting all unclaimed rewards.

This keeps the program fair, responsible, and sustainable for the Tonik community.

Can I still pay my loan using GCash?

Yes luv. You can still pay your loan using:

  • GCash Bills Payment
  • GCash one-time payment inside the Tonik app

Is there a fee when paying via GCash inside the app?

Yes luv. A ₱50 transaction fee will apply when you use GCash one-time payment inside the Tonik app.

What is the best way to pay using GCash?

The recommended way is through InstaPay QR or GCash Bills Payment, where you can pay your loan without a transaction fee.


Is there a way to pay my loan without fees?

Yes luv. You can avoid fees by using:

  • GCash Bills Payment
  • InstaPay QR, InstaPay, PESONet, OTC Cash-In Partners
  • ECPay kiosks and OTC partner outlets such as 7-Eleven, Cebuana Lhuillier, MLhuillier, Palawan Express

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Please note that our customer service team is available from 6:00 AM to 9:00 PM.

For fraud related concern, our hotline is available 24/7

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175A Bencoolen Street, Burlington Square #05-01, Singapore 189650

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DLF IT Park, 1/124 Block 10, 6th Floor, DLF IT SEZ, Mount Poonamalee Road, Nandambakkam Post, Manapakkam, Chennai 600 089, India

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