Your Shop Installment Loan details can easily be viewed on your Tonik App, luv! A copy of the loan documents will also be sent to your registered e-mail address upon loan approval. XOXO
Unfortunately not, luv. Your loan will still follow the term and repayment based on your signed loan agreement. For a defective item, you can coordinate directly with the store you purchased it from. For stolen items, it's best to report this to the authorities for assistance. We do hope for your understanding, hun! XOXO
Hi there, luv! Yes, we do require a down payment, but it can be as low as 10%. Remember luv, the higher the down payment, the lower the add-on rate. So hurry and visit our partner stores today! XOXO